Springfield to streamline utility billing, payments

The city of Springfield plans to upgrade its utility billing and payment systems as city officials say the goal is to streamline those processes and improve payment options.

The city announced this week that it has partnered with software companies SmartBill and Invoice Cloud in a bid to create a more efficient system of billing and payment for customers. City officials stated in a recent news release that SmartBill will provide bill printing and mail delivery services while Invoice Cloud will serve utility customers with online payment options.

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